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Accounts Receivable
The Accounts Receivable department administer and reconcile outstanding payments for tuition fees, accommodation and other ancillary charges owed to the University. The Accounts Receivable department is also responsible for the management and maintenance of commercial accounts, including sponsors. It is the job of the Accounts Receivable department to ensure all payments owed to the University are collected in a timely manner and we regularly liaise with other departments to ensure we are aware of any issues effecting the collection of outstanding fees. The Accounts Receivable department collect outstanding sums in accordance with the Student Debt Recovery Policy [PDF 128.84KB]
On a day-to-day basis we deal with a vast range of customers including:
- Current Students
- Ex Students
- Brighton and Sussex Medical School Students (Accommodation fees only)
- External individuals and Companies
- Entities who sponsor Students
- Staff
We offer face to face appointment sessions to students who are experiencing difficulties paying their tuition fees, accommodation fees or any other charges. They can contact the team on finance.appointments@sussex.ac.uk with their Student ID, name and reason of appointment needed where their request will be processed. Please note that general emails received will not be answered.
This service is available on Tuesdays between 10.00am and 1.00pm and 2.00pm and 4.00pm.
Our aim is to offer an outstanding service to all of our students, staff and commercial customers and provide support when needed. We also aim to act with respect and professionalism in the collection of outstanding fees and invoices. Where it is necessary, we can agree to repayment plans to suit the needs of the University’s students. We also liaise with sponsor’s to ensure that payment or fees are made in a timely manner.
Sussex University has partnered with the financial education specialists Blackbullion to provide students with access to money management, budgeting and debt advice.
To register for this, you just need your Sussex email address and you can register by clicking on this link:
New Account Set Up
For staff requesting a new account set up, please complete the New Customer Account Request Form [XLSX 44.77KB]. Further information can be found on our Using the Finance System to Bring in Income page.