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Olly Carter

Olly Carter (Geography 1992) is Founder and Managing Director of Kingsway Care, an independent home care provider in Brighton and Hove. They provide temporary or long-term care to older or disabled clients to allow them to stay in their homes and maintain their independence.

After graduating in the 1990’s, Olly enjoyed a successful career working in IT. A personal family experience led to a significant career change after he began providing care for a close relative. While he had a great experience with their CareGivers, he was shocked by the disorganisation and poor management of their Care Providers. He felt so strongly that social care provision should be done differently that in January 2021 he founded Kingsway Care.

What made you choose Sussex?

Brighton was always a fun destination for family days out and to celebrate birthdays. The main attraction though was the University Of Sussex’s world class reputation and excellent academic standing. The University was (and still is) known for being unique, bold, inclusive and multicultural, attracting creative and free-thinking students and academics.

What was it like studying at Sussex in the 90s?

We studied and partied hard – and loved every minute of it. I lived in York House on campus between 1992 and 1993 and really enjoyed having the South Downs on my doorstep as well as the beach. What hasn't changed is that our city is still vibrant, diverse, colourful and there is always something happening!

I know that every generation favours the music of their youth, but I think that everyone enjoys '90s music and culture. I had a typical "centre parting curtains” hairstyle, thinking that I was ever so cool but have long since lost my hair!

What made you make the switch from working in IT to working in social care?

I was always very close to my late Great Aunt Lily, a fiercely independent and strong woman. After she was widowed at the age of 90, she broke down in tears during one of my visits, upset about the difficulties of living alone. That summer she came to live with me and my partner in Hove. What started out as companionship, with a bit of help with laundry and sharing meals soon became much more intense.

We had no experience of care. It was incredibly hard to juggle her intense needs with the demanding job I had and maintain any kind of personal life. As the end of Lily’s life approached, we aimed to ensure she was treated with dignity and respect, surrounded by love, and supported to the highest standards. As she passed away peacefully I understood the power and importance of big-hearted and competent professional home care.